Studio Apartment in Playa del Carmen

Excelente location, apartment and best rooftop pool...ever

Horrible, I wouldn't return. I rented through Airbnb. The power started failing from the first day I arrived. I thought it was due to power cuts in the beach area and didn't report it, but no, the apartment had an electrical fault. From the first day I detected a strange smell on the sheets and pillows. I didn't say anything because it was very faint - with the air conditioning on it didn't smell, unless I put my nose directly on the sheets. The power began to fail and go out for increasingly longer intervals until one night it went out at 8 PM. Once I was in bed it started to get hot and obviously the sheets began to smell worse, same with the armchair. I raised my complaint with the hosts and they wanted to fix the power the next day. That is, it was an electrical fault in the apartment - that can't be fixed in 5 minutes. I wasn't going to waste my time waiting for their technician to show up the next day and finish goodness knows when. Anyway, I requested a refund. At first they were somewhat intense, but when it couldn't be resolved and Airbnb intervened, then they apologized for the inconveniences and convinced me to lower my refund request. I still agreed and in my Airbnb review, the host lady practically attacked me, arguing that I refused to consider any repair option, that they gave me 90% of the refund when they only gave me half. Arguing that the electrical fault was due to excessive air conditioning use (well, sorry, I didn't know I wasn't supposed to use it). Unfortunately, these types of apartments are built by construction companies with low-cost materials that cause overloads with so many electrical appliances turned on, but these people just buy them and rent them out and that's it. Something very strange that struck me was that in the house specifications it said that all the light switch plates should face upward. That means there was already a problem like this before - you only make those specifications because something like that has already happened.

Excellent place to rest in Playa del Carmen, very easy to get to, it is comfortable and the facilities are very well equipped (bedrooms, bathroom, living room, kitchen, dining room and in my case terrace with jacuzzi) with air conditioning and fans, it has everything necessary to spend a pleasant time, likewise the common areas are very nice. Everything very clean, tidy and the area is very peaceful, highly recommended! <3

Ya it’s great, if you want to pay way above average price for the area AND constantly have water and power shut down on you multiple times each month.

Good place to rest.

Good place where to stay. Prices are ok. Atmosphere ok. Locals are really helpful. 25 min walking to the beach

Spent 3 nights here in Jan 2023, sharing a flat on two floors with 2 double-beds. The flat was elegant, clean and with all the needed forniture and accessories. Wonderful rooftop with swimming pool where you can enjoy the sunset. Main cons is the location, a bit far from the city center.

Beautiful place

It's fine, the area not so much.

Very nice