Departamento Estudio Amueblado con Balcón y Estacionamiento

Excelente location, apartment and best rooftop pool...ever

Horrible, I wouldn't return. I rented through Airbnb. The electricity started failing from the first day I arrived. I thought it was due to power cuts in the beach area and didn't report it, but no, the apartment had an electrical fault. From the first day I detected a strange smell in the sheets and pillows. I didn't say anything because it was very faint since with the air conditioning on it didn't smell, unless I put my nose directly on the sheets. The electricity began to fail and go out for longer intervals of time until one night it went out at 8 p.m., and once I was lying down it started to get hot and obviously the sheets began to smell worse, the armchair too. I raised my complaint with the hosts and they wanted to fix the electricity the next day. In other words, it was an electrical fault in the apartment that can't be fixed in 5 minutes. I wasn't going to waste my time waiting for their technician to show up the next day and finish God knows when. Anyway, I asked for my refund. At first they were somewhat intense, but when it couldn't be resolved and Airbnb intervened, they apologized for the inconveniences and convinced me to lower my refund request. I still agreed and in my Airbnb evaluation, the host lady practically came at me with everything, arguing that I didn't want to agree to any repair option, that they gave me 90% of the refund when they only gave me half. Arguing that the electrical fault was due to excessive use of the air conditioning (I mean, sorry, I didn't know I wasn't supposed to use it). Unfortunately, these types of apartments are built by construction companies with low-cost materials that cause overloads with so many electrical appliances on, but these people just buy them and rent them out. Something very strange that struck me was that in the house specifications it said that all switch plates should be facing up, meaning it had already had a problem like this before. You only make those specifications because something like that has already happened.

Excellent place to rest in Playa del Carmen, very easy to get to, it is comfortable and very well equipped facilities (bedrooms, bathroom, living room, kitchen, dining room and in my case terrace with jacuzzi) with air conditioning and fans, it has everything necessary to spend a pleasant time, equally the common areas are very nice. Everything very clean, orderly and very peaceful area, highly recommended! <3

Ya es genial, si quieres pagar un precio muy por encima del promedio para el área Y constantemente tener cortes de agua y electricidad múltiples veces cada mes.

Good place to rest.

Buen lugar donde hospedarse. Los precios están bien. La atmósfera está bien. Los locales son muy serviciales. 25 minutos a pie hasta la playa

Pasé 3 noches aquí en enero de 2023, compartiendo un apartamento en dos plantas con 2 camas dobles. El apartamento era elegante, limpio y con todos los muebles y accesorios necesarios. Maravillosa azotea con piscina donde se puede disfrutar de la puesta de sol. El principal inconveniente es la ubicación, un poco lejos del centro de la ciudad.

Hermoso lugar

It's fine, the area not so much.

Very beautiful